Program · Project · Product & Delivery Management

Human Delivery Beyond the Spreadsheet.

Nearly two decades turning broken delivery into consistent execution — across SaaS, Cybersecurity, Healthcare, Telecom, and beyond. If your teams are smart but your programs keep slipping, that's exactly what I fix.

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99.5%

Stakeholder Satisfaction

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250+

Product Releases Shipped On Time

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500+

People Led Across 9 Industries

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98%

On-Time Delivery Rate

"Without Phillip, ThreatQuotient would not have progressed toward profitability."

— Carl Henderson, Sr. Software Dev Manager, ThreatQuotient

"He brought clarity and execution to complex engineering initiatives — an essential Chief of Staff keeping teams aligned and priorities on track."

— Tom Ashoff, CTO & SVP Engineering, ThreatQuotient

"In times of uncertainty or crisis, Phillip is the steady, trusted presence everyone looks to for direction."

— Bob Ricca, Product Manager, ThreatQuotient / Securonix

"He was the heart and soul of our Agile delivery — and perhaps the entire engineering organization."

— Joseph Crawford, Software Dev Manager, ThreatQuotient

What I Do

Services Built Around
Your Delivery Challenges

Most delivery problems aren't technical — they're organizational. Here's where I spend my time.

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Program Management

Losing the big picture?

I build the cross-team structure and visibility needed to turn multi-project chaos into a unified strategic roadmap.

Portfolio visibility and reporting
Risk & dependency management
Executive stakeholder alignment
Roadmap planning & prioritization

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Project Management

High-stakes initiatives?

I own the lifecycle from kickoff to closeout, keeping scope honest and stakeholders genuinely informed — not just updated.

Scope, schedule & budget management
Cross-team coordination
Clear, consistent stakeholder reporting
Change management support

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Delivery Management

Shipping feels like a struggle?

I optimize your team's rhythm, removing blockers and using flow metrics to make "done" a consistent reality.

Sprint facilitation & team coaching
Flow metrics & cycle time analysis
Release planning & coordination
Continuous improvement rituals

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Agile Transformation

Process without progress?

I move beyond "Agile-in-name-only" to build the habits and team dynamics that drive real-world performance.

Scrum & Kanban implementation
Team-level coaching & training
Metrics that drive real improvement
Leadership alignment workshops

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Knowledge Base

Institutional intellect walking out the door?

I build lean, high-impact documentation and playbooks that turn tribal knowledge into a scalable company asset.

Process & workflow documentation
Runbooks, SOPs & playbooks
Technical writing & content strategy
Knowledge base structure & governance

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AI Integration

Lost in the AI hype train?

I identify where AI acts as a multiplier within your workflow, ensuring tools drive efficiency without disrupting your delivery.

AI workflow assessment & planning
Tool evaluation & vendor selection
Team adoption & change management
Prompt strategy & governance frameworks

Where I've Worked

Deep Expertise Across
Nine Industries

Every industry has its own delivery culture and definition of "done." I don't show up with a one-size-fits-all playbook; I show up with the battle-tested context required to navigate your specific challenges.

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SaaS & Startups

The Scaling Factor

I specialize in the "chaos-to-order" phase — building the operational connective tissue that allows a startup to scale into a global platform without losing its shipping speed.

Scaled ThreatQuotient from employee #12 through global acquisition. Led 10 cross-functional teams.

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Cybersecurity

Intelligence at Scale

I lead high-stakes delivery where security and speed must coexist. I build SDLC frameworks that ensure 98% on-time delivery for mission-critical platforms.

A decade at ThreatQuotient/Securonix; delivered 190+ platform releases with 99.5% customer satisfaction.

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Healthcare

Clinical Precision

I manage multimillion-dollar platform deliveries where HIPAA compliance and clinical data integrity are the baseline. I move with urgency without cutting corners on governance.

Currently leading SDLC governance and clinical app platform delivery at Envision Healthcare.

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Search & Discovery

Information Relevance

I lead transformations for search and media platforms, focusing on how users find and interact with massive datasets at scale.

Earned DexOne's CEO Award of Merit for leading enterprise-wide Agile transformation and mobile search initiatives.

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Telecommunications

Operational Resilience

I manage the complexity of enterprise-scale UI and infrastructure programs where downtime is not an option for millions of users.

Led Spectrum Guide UI delivery at Charter and CPQ platform teams at CenturyLink.

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Financial Services

Regulated Agility

I help teams navigate complex cross-functional releases and third-party integrations within heavily regulated, high-risk environments.

Managed CPQ platform delivery and complex weekend releases at CenturyLink.

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Real Estate & MLS

Relational Data

I understand the intersection of high UX expectations and the complex data structures of listing services and broker relationships.

Authored specifications for Real Estate Listing apps and led Agile teams at Rapattoni Corporation.

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eCommerce

High-Velocity Retail

I lead the transition from legacy monolithic architectures to modular, scalable platforms that can handle rapid growth and high-traffic storefronts.

Delivered branded eCommerce sites for Cooking.com and mobile styling platforms for J.Hilburn.

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Mobile & Consumer

Product Polish

I partner with design and engineering to deliver polished mobile experiences where user engagement and performance are the primary metrics.

Served as Mobile Product Manager for J.Hilburn's iPad platform and DexOne's mobile initiatives.

Results

Work That Made
a Real Difference

A few examples of the kind of outcomes I help organizations achieve. Client details available upon engagement.

Joined ThreatQuotient as employee #12 and built the entire program management function from the ground up — directing 10 cross-functional teams and establishing a 3-week release cadence across 250+ platform releases. Contributed directly to the strategic and operational foundation that led to a successful acquisition by Securonix.

250+

platform releases at 98% on-time across 5 major versions

150

enterprise customers across 50+ countries, 90%+ annual renewal rates

Led a major eCommerce platform migration for a national retailer, managing 8 cross-functional teams across engineering, marketing, and ops while maintaining zero downtime for live commerce operations. Coordinated vendor onboarding, integration timelines, and go-live sequencing across 12+ branded partner sites — keeping every stakeholder aligned through a high-stakes, phased cutover.

12+

vendor eCommerce sites delivered to partners

downtime during live commerce cutover

Owned executive reporting for CEO, CRO, CFO, and CTO at ThreatQuotient — covering delivery risk, financial metrics, and team health across daily, weekly, and quarterly cadences. Built severity-based SLA tracking and escalation workflows serving 150 enterprise customers including U.S. Federal agencies and allied governments across EMEA and APAC.

99.5%

customer issue resolution across 150 enterprise accounts in 50+ countries

90%+

annual customer renewal rates sustained year over year

Led distributed engineering teams across Charter Communications and CenturyLink, delivering complex platform programs across Colorado, California, and distributed locations. Maintained a zero-miss weekly release cadence for the Spectrum Guide UI over 30+ weeks while managing CPQ platform delivery across distributed teams.

40+

consecutive on-time weekly releases

50+

developers and QA engineers managed across distributed teams

Led an enterprise-wide Agile transformation at DexOne, embedding Agile practices across engineering, QA, finance, and marketing — certifying over 20 Product Managers and building the operational foundation for a company-wide shift in how work was planned and delivered.

20+

Product Managers certified across four departments

CEO

Award of Merit — highest recognition for delivery impact

Built and deployed a customized SDLC framework for a multimillion-dollar Digital Front Door clinical app program at Envision Healthcare — standing up Jira Cloud from scratch, coordinating vendor relationships, and connecting clinical operations with IT infrastructure under strict HIPAA governance.

100%

fiscal target alignment across multimillion-dollar project budgets

integrated workstreams unified under one delivery framework

What Leaders Say

Trusted by CTOs, Engineering Directors,
and the Teams They Lead

35 LinkedIn recommendations from people who've worked with me directly — across a decade of delivery, at every level of the org chart.

CTO · Managed Directly

"He brought clarity and execution to complex engineering initiatives and served as an essential Chief of Staff — keeping teams aligned, leadership informed, and priorities on track. His ability to balance strategic oversight with day-to-day momentum made him a cornerstone of our growth."

Tom Ashoff

CTO & SVP Engineering, ThreatQuotient (acq. Securonix)

VP · Cybersecurity

"Phillip was instrumental in ThreatQ's Engineering success over the course of the last ten years. He also provided great insight to where everything was by dashboards and analytics that Senior Managers could use to guide the business. I highly recommend Phillip!"

Matt McCormick

VP Global MSSP, Channels & US Federal, Securonix

IT & SecOps · Data-Driven

"Phillip is perhaps one of the most data-driven people I have met. Without data, there are only opinions — so Phillip's ability to track trends across various aspects of the business was crucial to the success of the company in reaching milestones."

Bryan Roberts

IT, SecOps & DevOps Expert, ThreatQuotient

10 Years · Cybersecurity

"I'm confident that without Phillip, ThreatQuotient would not have progressed toward profitability. He is often the first person people go to when they need help. I've never seen him turn anyone away — he is always willing to lend a hand or an ear."

Carl Henderson

Senior Software Development Manager, ThreatQuotient

VP · Agile Transformation

"Phillip was absolutely instrumental in this transition. He laid down the foundational blueprint of the process that later was adopted across the rest of the company. What sets him apart is that he takes genuine interest in the products and platforms the teams are working on."

Eugene Kovnatsky

VP Engineering, Dex One (now Datadog)

Direct Report · 4 Years

"He is without doubt the best manager I have ever reported to and a truly good person. He always balances the big picture needs of the company with the needs of the people within the company, acting with respect for both."

Janeva Neely

Principal Technical Writer, ThreatQuotient · Cybersecurity

~20

Years Delivering

About

The Person Behind
the Delivery

I'm Phillip Jones, founder of Odin. My career has been defined by one consistent challenge: getting smart, capable teams to work together toward a shared outcome — and doing it in a way that actually sticks.

As a Program Manager, Project Manager, and Delivery Manager, I've worked at the intersection of business strategy and technical execution across eCommerce, Cybersecurity, Healthcare, and Telecommunications. I don't just manage timelines — I build the conditions for teams to do their best work.

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Acting Chief of Staff, ThreatQuotient — Reported daily to CEO, CRO, CFO, and CTO. My analysis directly shaped the decisions that led to profitability and a successful acquisition by Securonix.

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CEO Award of Merit, DexOne — Earned for leading an enterprise-wide Agile transformation that certified 20+ Product Managers and embedded Agile across engineering, QA, finance, and marketing.

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SDLC Builder from Scratch — Stood up full delivery frameworks at both ThreatQuotient (SAFe/Scrum, 3-week cadence, 95% sprint accuracy) and Envision Healthcare (Jira Cloud, ServiceNow, multimillion-dollar vendors).

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